Terms of Sale
1. Who we are
These Terms of Sale (the "Terms") apply to every order placed on https://orivellestore.com (the "Website"). The seller of record for your order is MC Global Cart LLC, 513 Midlander Dr., Knightdale, NC 27545, USA ("we", "us", "our"), a limited liability company organised under the laws of the State of Wyoming, United States. We are an independent retailer of Orivelle nail care products. You can reach us at support@orivellestore.com.
By placing an order you confirm that you are at least 18 years old, that the details you give us are accurate, and that you accept these Terms together with our Privacy Notice, Shipping Policy and Return & Refund Policy, which form part of these Terms. Please keep a copy for your records.
2. Ordering and acceptance
An order is placed when you click the order button at the end of the checkout. We then send an order confirmation to the e-mail address you entered. The confirmation acknowledges your order; our acceptance takes place when we dispatch the products.
We may decline or cancel an order — for example when a product is unavailable, when the price or description contained an obvious error, when a payment cannot be authorised, or when our fraud checks are not passed. If we cancel an order after you have paid, we refund the full amount to your original payment method.
Please check your delivery address and e-mail address carefully. If you notice a mistake after ordering, e-mail us as soon as possible; we can correct or cancel an order only while it has not yet been dispatched.
3. Products, prices and payment
The Website sells the Orivelle Nail Care Pen in bundles of one, three or six pens. Every bundle is a one-time purchase: there is no subscription, nothing renews and nothing is billed again unless you place a new order.
Prices on the product page are shown in US dollars: 1 pen $19.99; 3 pens $41.97 (shipping included); 6 pens $59.94 (shipping included). Standard US shipping is $4.95 for a single pen and included with the larger bundles. Checkouts for the United Kingdom, Germany, the rest of the European Union and Canada show the price and shipping charge in the local currency before you pay. The amount charged is always the total shown on the final checkout screen.
Prices may change at any time, but changes never affect an order you have already placed. Sales tax is included or shown at checkout where it applies. For deliveries outside the United States, import duties or taxes charged by your country are your responsibility unless the checkout states otherwise.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay; PayPal and Klarna are offered on selected checkouts. Payment is taken when you place the order. Your card details are handled by our payment processor and never stored on the Website.
4. Shipping
Orders are dispatched within two business days after acceptance and are sent with tracking. Delivery estimates by country, shipping charges and what to do if a parcel is late, lost or damaged are set out in the Shipping Policy. Delivery estimates are estimates, not guarantees. You can follow your parcel on the Track my order page.
5. Returns and refunds
Unopened products in their original sealed packaging can be returned within 30 days of delivery. Customers in the European Union, the United Kingdom and Norway also have a statutory 14-day right of withdrawal. Products that arrive damaged or defective are replaced or refunded at no cost to you. The procedure, conditions and refund timing are set out in the Return & Refund Policy. Always e-mail us before sending anything back.
6. Product use and disclaimers
The Orivelle Nail Care Pen is a cosmetic nail care product for external use only. It is not a drug or a medical device, and it is not intended to diagnose, treat, cure or prevent any disease or condition. Read the directions and the full ingredient list printed on the pack before use. Do not use on broken skin; stop using the product if irritation occurs. If you have an existing skin or nail condition, are pregnant or nursing, ask your healthcare provider before use. Keep out of reach of children and pets.
Results may vary from person to person. Orivelle is not intended to diagnose, treat, cure, or prevent any medical condition. Consult your healthcare provider before use, especially if you have any existing skin or nail conditions. Keep out of reach of children and pets. For external use only. Do not use on broken skin. Any individuals shown in photos are models and not actual users unless otherwise stated.
Nothing on the Website is medical advice. Product images are illustrative; packaging may differ slightly from the images shown.
7. Using the Website
The Website, its text, images and layout are protected by copyright and other intellectual-property laws and may be used only for your personal, non-commercial purpose of browsing and ordering. Brand names and logos belong to their respective owners and are used on this Website to identify the products offered. You agree not to misuse the Website, interfere with its operation, submit false information or attempt to gain unauthorised access to it.
8. Warranty disclaimer
To the fullest extent permitted by law, the Website and the products are provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. This does not affect the statutory rights you have as a consumer, including any legal guarantee of conformity that applies in your country.
9. Limitation of liability
To the fullest extent permitted by law, our total liability for any claim arising from an order is limited to the amount you paid for that order, and we are not liable for indirect, incidental or consequential losses. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.
10. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. If you are a consumer living elsewhere, you keep the protection of the mandatory consumer laws of your country of residence.
If something goes wrong, please contact us first at support@orivellestore.com — we aim to resolve every complaint informally within a few days. If we cannot agree, either of us may bring a claim in the courts of the State of Wyoming or, where the law allows it, in the courts of your place of residence. You may also use a small-claims court where you qualify.
11. Changes to these Terms
We may update these Terms from time to time. The version published on the Website when you place an order applies to that order. Effective date of this version: September 10, 2026.
12. Contact
MC Global Cart LLC, 513 Midlander Dr., Knightdale, NC 27545, USA
E-mail: support@orivellestore.com
Order tracking: orivellestore.com/track