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Read Our Customers' Frequently Asked Questions

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How does Orivelle work?

Orivelle combines 17 naturally derived ingredients in a gentle formula designed to support the appearance of healthier-looking nails. The lightweight liquid is easy to apply and made to cover the nail surface and surrounding skin - helping enhance the look of nail texture, color, and overall appearance over time.*

How long does it take to see results?

Many users report noticing an improved appearance in their nails within 7–14 days*. However, results can vary depending on individual nail conditions and consistent use.
* Based on self-reported customer feedback. Individual results may vary.

Is Orivelle safe for sensitive skin?

Yes - Orivelle’s plant-based formula is made without harsh ingredients and is designed to be gentle and suitable for most skin types, including sensitive skin.

How do I use the Orivelle Pen?

Twist the pen to release the formula, then brush a thin layer onto the nail and surrounding skin. Apply twice daily - morning and night - on clean, dry feet for best results.

How do I use the Orivelle Spray?

Shake the bottle gently, then spray a light, even mist inside your shoes, on socks, or on surfaces your feet touch. You can also spray it directly onto clean, dry nails and the surrounding skin. Allow it to air-dry completely before use.

How do I use the Orivelle Lotion?

Apply a small amount of lotion to clean, dry feet, then massage it onto the nail area and the surrounding skin until fully absorbed. Use daily to help keep the feet feeling soft, soothed, and refreshed.

Can I use Orivelle with nail polish or artificial nails?

For best results, we recommend avoiding nail polish or acrylics while using Orivelle, so the formula can come into direct contact with the nail surface.

What if it doesn’t work for me?

We stand behind Orivelle with a 30-day money-back guarantee. If you’re not satisfied, simply contact our support team for a full refund.

Orders & delivery

Where is my order?

Use the Track My Order page with your order number, tracking number, or the email address used at purchase. You will receive the tracking details by email once your order has been dispatched.

How do I manage my subscription or contact support?

Email support@tryorivelle.com or use the contact page. Please include your order number so we can help faster.

What is your return policy?

See our Shipping, Returns & Refund Policy for the return procedure, time limits and the return address. Always contact customer service first to register a return.

Which payment methods do you accept?

Visa, Mastercard, American Express and PayPal; additional methods (for example Apple Pay, Google Pay or Klarna) may be offered at checkout depending on your country.