Support

Contact us

Please include your order number so we can help faster.

Email support

Questions about your order, shipping, returns or the product itself.

Orders on this site are sold and supported by MC Global Cart LLC, 513 Midlander Dr., Knightdale, NC 27545, USA. We answer e-mails within two business days.

Track your order

Enter your order number, tracking number or email to see where your parcel is.

Track My Order

Returns & refunds

Read the return procedure and contact us to register a return before sending anything back.

Shipping, Returns & Refund Policy →

Frequently asked questions

What is in the pen, how to use it, delivery times and more.

Read the FAQ →